Terms & Conditions

Last updated: November 25, 2025

Welcome to SkinWise (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of the SkinWise website and the purchase of any skincare or related products through skinwise.com

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.

1. Definitions

• “Customer” / “You”: Any person who accesses the website or makes a purchase.
• “Products”: Skincare, cosmetic, and related items sold by SkinWise.
• “Order”: A confirmed purchase placed through our online store.

2. Eligibility

By using this website and placing an Order, you confirm that you are at least 18 years old or are using the site under the supervision and consent of a parent or legal guardian.

3. Orders & Acceptance

All Orders are subject to availability and acceptance. After placing an Order, you will receive an order confirmation email. This email does not constitute acceptance.

Acceptance occurs only when your Order is dispatched and a shipping confirmation is sent. We reserve the right to refuse or cancel any Order at our discretion.

4. Pricing & Payment

All prices are displayed on product pages and shown in INR unless stated otherwise. Prices include applicable taxes where required by law.

Payments are processed securely through third-party payment gateways. By placing an Order, you authorize us to charge your selected payment method.

5. Shipping & Delivery

Shipping charges, delivery timelines, and available carriers are displayed at checkout. Delivery dates are estimates and may vary due to factors outside our control.

6. Returns, Refunds & Cancellations

Due to the nature of skincare products:

• Unopened and unused products may be returned within 14 days of delivery.
• Opened or used products are not eligible for return unless defective.
• Products marked as “Final Sale” are non-returnable.
• Damaged or incorrect items must be reported within 7 days of delivery.

To initiate a return, contact us at info@getskinwise.com Photo evidence may be required for damaged or faulty items.

7. Product Information & Disclaimer

We strive to ensure product descriptions and ingredient lists are accurate. However, formulations and packaging may change. Always read product labels before use.

If you have sensitive skin or medical conditions, perform a patch test and consult a dermatologist before using new products.

SkinWise products and content are not intended to diagnose, treat, cure, or prevent any medical condition.

8. Intellectual Property

All content on this website, including text, images, branding, and design, is owned by or licensed to SkinWise and may not be used without permission.

9. Privacy

Your use of this website is also governed by our Privacy Policy. By using SkinWise, you consent to our data practices.

10. Limitation of Liability

To the fullest extent permitted by law, SkinWise shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

11. Governing Law

These Terms are governed by the laws of India, and disputes shall be subject to the exclusive jurisdiction of Indian courts.

12. Contact Us

For questions regarding these Terms, contact us at:

SkinWise
Email: info@getskinwise.com